Privacy Policy
Your privacy is our priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, particularly regarding sustainable and eco-friendly fabrics. By using our website, you consent to the terms outlined in this policy.
1. Scope of the Privacy Policy
This Privacy Policy applies to all users of our services and covers the handling of personal and non-personal information collected through our website, mobile applications, and related services.
2. Information We Collect
To provide high-quality services, we collect the following types of information:
  1. Personal Identification Data: Includes your name, email address, phone number, and physical address.
  2. Order and Transaction Information: Details of purchases, payment methods, and shipping preferences.
  3. Communication Data: Any correspondence via email, contact forms, or other communication channels.
  4. Technical Data: Information about your device, browser type, IP address, and browsing behavior.
  5. Feedback and Survey Responses: Voluntary submissions for service improvement and market analysis.
3. Why We Collect Your Information
Your data is collected to:
  • Deliver Services: Ensure seamless order processing, delivery, and customer support.
  • Enhance User Experience: Personalize your interactions with eco-friendly fabric recommendations.
  • Maintain Security: Protect against unauthorized access or fraudulent transactions.
  • Communicate Effectively: Notify you of updates, offers, and service-related messages.
  • Analyze Trends: Understand user behavior to innovate and refine our offerings.
4. How Your Information Is Used
The data we collect is utilized responsibly:
  • To fulfill and manage orders efficiently.
  • To optimize website functionality and design.
  • To engage in targeted marketing, only with your consent.
  • To ensure compliance with legal obligations.
5. Sharing Your Information
We respect your privacy and limit data sharing to necessary circumstances:
  1. Service Providers: Trusted third parties assisting in order fulfillment, payment processing, or website management.
  2. Compliance with Laws: Sharing information with authorities when legally required.
  3. Business Transactions: If the business is sold, merged, or reorganized, your information may be transferred as part of the process.
6. Data Retention Policy
We retain your personal data for as long as necessary to fulfill its intended purpose. Once the purpose is achieved, the data is either securely deleted or anonymized, unless legal obligations require otherwise.
7. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. These small data files help us understand your preferences and improve service delivery.
  • Essential Cookies: Required for website functionality.
  • Performance Cookies: Track user behavior for optimization purposes.
  • Marketing Cookies: Used for delivering personalized advertisements.
You can manage or disable cookies through your browser settings.
8. Data Security
We implement robust security measures to protect your personal information, including:
  • Encrypted storage of sensitive data.
  • Regular monitoring for potential vulnerabilities.
  • Restricted access to personal information, granted only to authorized personnel.
Despite our efforts, no system is completely secure, and we encourage users to take personal precautions, such as using strong passwords.
9. Your Privacy Rights
You have the right to:
  • Access: Request details about the data we hold on you.
  • Correction: Amend inaccuracies in your personal data.
  • Deletion: Request the removal of your information under specific circumstances.
  • Objection: Opt out of data processing for marketing purposes.
  • Portability: Receive a copy of your data in a portable format.
To exercise these rights, please contact us through the website’s support section.
10. International Data Transfers
As we operate globally, your data may be stored and processed outside your home country. We ensure compliance with applicable laws and use secure methods to transfer and store data.
11. Privacy of Minors
Our services are not intended for individuals under the age of 18. We do not knowingly collect or process data from minors.
12. Updates to This Privacy Policy
We may update this policy to reflect changes in laws or our operations. Updates will be communicated through our website, and the "Last Updated" date will be revised accordingly.
13. External Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review the policies of external sites before sharing your information.
14. Contact Us
For questions or concerns regarding this Privacy Policy, please use the contact form on our website.
This Privacy Policy embodies our commitment to transparency, accountability, and respect for your privacy. We aim to provide a secure and trustworthy environment for all users interested in sustainable fabrics. Thank you for trusting us!
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